Submitting a Warranty Claim

Warranty Claims can be submitted in four ways:

1. Online Claim Form (Below)
2. Email (warranty@utilimaster.com)
3. Mail (Utilimaster Corporation, 65528 State Road 19, P.O. Box 585, Wakarusa, IN 46573)
4. Fax (574-862-3552)

Please complete the following information to submit a warranty claim.

Name: Address: City: State: Zip: Email: Phone: Fax:

Chassis VIN: Utilimaster Body Serial Number: Date of Repair: Odometer Reading at Time of Repair: Service Technician Name: Problem: Cause of Failure: Detailed Description of Action: Parts List and Cost of Each Part: Total Cost of Parts: Dealer Labor Rate: Total Labor Time: Miscellaneous Charges: Sales Tax (if Applicable): Total of Claim: Your Claim or Repair Order Number: Utilimaster Authorization Number:

Submit Your Claim

The Chassis VIN and Utilimaster Body Serial Number can be found on the Federal Certification Label, found on or near the cab door.

Please Note:

• Claims must be submitted within 30 days after repair.
• Your Claim or Repair Order Number is the number you use to match our payment with your work done. We will reference that number on our payment.
• Any repairs over $150.00 or for structural warranty require prior authorization from Utilimaster, and that authorization number must appear on the repair order.
• Any claim that is not complete will be returned for completion.
• Only Utilimaster body component failures can be claimed here. Chassis, engine, tires, and battery are covered by the individual manufacturers. Contact that manufacturer directly.
• Paint damage claims require pictures, two estimates, and prior authorization.
• Shipping damage claims also require pictures, two estimates, and prior authorization. The damage must also be noted on the Delivery Acceptance form. This form requires the signature of the carrier driver.
• Sublet work must have the repair order attached to the repair facility's repair order that is being submitted.